22 May, 2017

How to Improve Payment Forms Using Four Interaction Design Patterns on Mobile Devices

This article was originally published on Linked In.




Payment forms are critical on mobile apps, to sell products online. Conventional payment forms have at least 4 input controls — Name on Card, Card Number, Expiry Date, CVV and in some cases, even Card Type — Visa, Mastercard, American Express and so forth. We seek card type although we can detect which type of card it is using first two digits of the card number. We seek detail to this level in the name of providing freedom and control to users.




Typing through each field, by looking intermittently at the card and the payment form to ensure correctness can be a daunting task. Payment form listed above can be simplified by reducing the number of input controls from 4 to 1.




Great! It’s a given that this single input control gathers all the information previously done but in a more elegant and simplified way.

Interaction Design Patterns
Good experience only begins from here — the single input control. Four intuitive interaction design patterns can be used to improve the input experience further.

1. Contextual Keypad
Tapping on the card number field displays a keypad. A lot of mobile apps display qwerty type keypad. The user has to switch to the numeric keypad with few taps to enter the card number.




Reducing the effort required to switch between multiple keypads while entering input is a big relief to users. Displaying a numeric keypad (input type=tel) since.

2. Input Masks
As a user types the card number, after typing first 4 digits, he/she pauses to decide whether to give space or hyphen symbol. The user needs intuitive guidance here on which separators (space/hyphen) to use and how many digits are remaining.




Input mask is the answer. Input mask can be implemented in many ways:
  • Use ‘XXXX-XXXX-XXXX-XXXX’ and gradually reveal the input structure as user types along
  • Use real text like ‘Expiry Date’, ‘CVV’ to hint users
  • Auto-populate card logo based on card number as user types first two digits of the card number. This provides feedback to the user that he/she has indeed, entered the right card number.
3. Animation
An improved design pattern for payment forms is to introduce animation using card metaphor by designing a virtual card layout. As a user enters the data, it is auto-populated on the card to give a real card visual experience.




4. Machine Input
Tired of typing input manually? There is a simpler pattern :). The built-in camera on mobile phones can be used to retrieve card information by just scanning the card.




The user doesn’t need to enter card number manually anymore. Many mobile apps are adopting this approach these days [This approach might need intense machine learning algorithms to work with precision.]

Using small/big fingers on small screens to perform input operations can be challenging for many users. Payment forms are particularly risky given the secure nature of operations. Intuitive interaction design patterns listed above can soothe stressed out users by simplifying payment forms to a large extent.
How simple are the forms in your apps?

09 May, 2017

How Linked In Got Skeleton Screens Wrong


A skeleton screen is essentially a blank version of a page into which information is gradually loaded.
Luke Wroblewski introduced Skeleton Screens in 2013 through his work on the Polar app, later acquired by Google. I also wrote a short write-up on Facilitating Better Interactions Using Skeleton Screens last year by applying it to mobile apps.
Following Luke's work and Medium's implementation of skeleton screens for images, Linked In implemented it roughly a year ago. The Linked In team picked few pages/screens for this implementation.

Notifications


















The skeleton screen on the mobile web appears as shown in the screenshot above. The content appears to load in a gradually revealing fashion. It looks neat and clean.

So, What Went Wrong with Linked In Implementation?










Let us consider Notifications screen on Linked In, accessed over a mobile device. There are many additional elements on the actual screen, compared to the number of elements on the skeleton screen. For example, the carousel section, time component and ‘Send InMail’ button are not present in the skeleton screen. The user looks for a 1:1 content mapping which is missing in this case, hence leading to greater confusion.

Can This Be Fixed?
As you might notice, a natural mapping is missing in the Notifications screen.
Mapping is a technical term meaning the relationship between two things.
Consider the steering wheel in a car. To turn the car to the right, one turns the steering wheel clockwise (so that its top moves to the right). The mapping is easily learned and always remembered.

Natural Mapping
Natural mapping takes advantage of physical analogies and cultural standards (Another example - red traffic light means stop; green means go). The human mind is trained for natural mapping. As a result, products, in general, should exploit natural mapping to design enchanted experiences.

Skeleton screens need a worthy implementation. When poorly done, users are put off by the experience rather than feeling joyful about it.

How do you want your users to feel?


19 April, 2017

Facts, Figures, Data OR Good Experiences?



Take any weather app. It tells you precisely the weather for any particular day.
Planning for an overseas trip? Look up the weather app.
Visiting family in your home town? Look up the weather app. 
Sadly, all the weather apps do is to throw 'weather data' at you for different days and weeks. 

Can we make it better?


Throwing data at users is one way of interacting with users. Analyzing readily available data and making suggestions to users is another, in fact, better way of interacting with users. 






The Facebook website shows weather forecasts on days with unusual weather changes. For e.g., a hot day that is unusually hot, an unexpected rain or storm and so forth. This experience delights users, not the data.

User's joy is driven by good experiences, not facts/figures/data.

Do you throw data at your users?


10 April, 2017

Designing Intuitive Mobile Apps Using Machine Input


This article was originally published on Linked In.
Walk in to any Café Coffee Day outlet. The staff entices you, the customer with a 10% discount on the final bill if you install their app. Thereafter, on every visit to Café Coffee Day, the staffs asks you to ‘Show App at counter’ to get more offers and earn bean rewards.
The customer, now has to do perform below steps in roughly the same order:
  1. Pull out the phone out of the pocket / handbag
  2. Wake the phone up
  3. Unlock the phone
  4. Close apps that were left open
  5. Swim through an ocean of icons / screens to find Café Coffee Day app
  6. Tap on the app icon to launch it
  7. Look for that elusive ‘Show App at counter’ bar
  8. Show it off to the staff [who probably offer 1 buck off for every bean you have accumulated and add more beans for the recent purchase you just made]
Imagine, you visit one such shop with your family, with some bags around, toddlers/kids who are pestering you to order their favorite croissants, your phone in one hand and wallet in another, and then Café Coffee Day asks you to perform this whole circus of eight steps or more.
Well, you need to earn your discount. How else would you do that, if not for the circus? This experience left me thinking how can this be changed? Can we somehow walk into Café Coffee Day, place an order and the app/staff can automagically credit beans/discount to me and spare me the circus?
Can sensors do that? Can someone tell the staff that a customer just walked in with her phone, where the app is already installed and dying to be launched? Can the staff remember her face and app id somehow and create this magic manually, or even better magically?
How Square Wallet solved this problem by Jack Dorsey
Square Wallet, a company founded by Twitter CEO Jack Dorsey does this kind of magic. The customer can walk in to any store, and the merchant actually gets a notification that the customer is in the store and that he had a cappuccino last time and every single time. So the merchant can actually start making the cappuccino and say, 'Here Pari, here's your cappuccino,' and then it's done. It's super simple. And that's what builds loyalty. That's what keeps people coming back.... You go to the same store again and again, they know your name, they greet you with a smile, and they know your order. It's amazing.
Applying Machine Input to Flight Booking Apps
Mobile apps can be as smart as the Square Wallet app using machine input.
Machine input is the information that digital devices find on their own, whenever and wherever possible.
Many input methods like radio, sensors, camera, APIs, web browsers and many others collect actionable information rather than adding more screens or dropdown menus. Consider the context of a mobile flight booking app like MeRCI. Here is how machine input can be put to use:
Flight Booking
  1. Auto-default nearest airport based on current location
  2. Auto-suggest all nearby airports
  3. Auto-populate frequently used airports
  4. Save previous search information for subsequent use if booking is incomplete
Form Filling
  1. Auto-fill forms from passport using camera
  2. Support smart defaults like Country, Language, Currency, Zip Code, Country Code etc.
  3. Contextual keypads for input fields like text, password, email and website which need different characters like *, @, ., / etc. to be typed in
Expense Management Using Camera
  1. Scan Bills/Receipts
  2. Auto-stamp location on receipts
Auto-sync
  1. Auto-sync flight information to calendar
  2. Provide disruption information to passengers
  3. Inform users which blocks of time are available on calendar to pursue something at airports or in flight.
Guiding passengers based on location and barometer
  1. Alerting travelers on clothing and transportation
  2. Underground maps at train stations
  3. Indoor maps in shopping malls
  4. Smarter audio tours
Suppose, you are traveling to Finland. You look up the weather app and it says that the week you are in Finland, the temperature is 5 degrees Celsius. So many websites, apps and weather tools do that. Is that cool? Perhaps not. If the flight booking app that booked my flight ticket can look up the weather tools (APIs) on its own and tell me 1 week prior to my trip, “Hey Pari, Finland is unusually cold next week with all the unexpected snow, particularly on 4th Feb. You might want to pack lots of warm clothes.” Or even better. “Hey Pari, there is an unexpected storm in and around Helsinki. Here is an alternate hotel you can book without any additional charges.” Now, this is COOL!
Above listed possibilities are just the tip of the iceberg. Machine input, if used to its power can rid the apps of innumerable interfaces and scores of options and create humanizing experiences. Remember, Good experience design isn’t good screens. Its good experiences.
What do you think?

02 March, 2017

UX is NOT EQUAL to UI


This was originally published on Linked In.

Excerpts from the book, The Best Interface is No Interface.

This is UI:
Navigation, subnavigation, menus, drop-downs, buttons, links, windows, rounded corners, shadowing, error messages, alerts, updates, checkboxes, password fields, search fields, text inputs, radio selections, text areas, hover states, selection states, pressed states, tooltips, banner ads, embedded videos, swipe animations, scrolling, clicking, iconography, colors, lists, slideshows, alt text, badges, notifications, gradients, pop-ups, carousels, OK/Cancel, etc. etc. etc.

This is UX:
People, happiness, solving problems, understanding needs, love, efficiency, entertainment, pleasure, delight, smiles, soul, warmth, personality, joy, satisfaction, gratification, elation, exhilaration, bliss, euphoria, convenience, enchantment, magic, productivity, effectiveness, etc. etc. etc.

Somewhere along the way, we confused the two. And instead of pursuing the best, most creative, inventive, and useful ways to solve a problem, we started solving problems with screens because that was our job description. When we saw problems, we slapped an interface on it. UX stopped being about people, and started being about rounded rectangles and parallax animations.

It’s gotten to the point where many of our greatest minds aren’t being pushed into advancing science or taking us into space; they’re working at the new screen-based megacorporations that have surpassed oil companies in profits and political influence. They’re cranking out glorified digital billboards masked as websites and apps that are trying to monetize your eyeballs by pushing creepy ads onto all of your screens.

In the words of Jeff Hammerbacher, a former manager at Facebook and the founder of Cloudera, “The best minds of my generation are thinking about how to make people click ads. That sucks.”

"There’s a better path. There’s a better way of thinking. When we separate the two roles, we can start defining new, better experiences."Golden Krishna

Related Post
User Experience Design != Visual Design



16 February, 2017

The Traveler from Stone Soup - The Secret to Design Thinking by Jared M. Spool


This article was originally published by Jared M. Spool as Shh! Don’t Tell Them There’s No Magic In Design Thinking. I am reposting a part of the article - an inspiring story titled, 'The Traveler from Stone Soup' here.

[As written by Jared M. Spool]

The magical powers that people assign to Design Thinking reminds me of an old Eastern European folk tale. The story takes place at a time when walking was the only way to travel from one village to the next (before horses were invented). In that time, it was traditional to offer visitors to your village scraps of food to replenish their hunger after such a long walk.


Source: www.expectmiraculous.com

One traveler, upon arriving at a new town, knocked on the door of the first house he saw. However, despite the tradition, the homeowner didn’t offer any food. She explained that they were experiencing a drought and barely had enough food to feed their own family. They couldn’t spare a scrap.

Every house the traveler visited had the same story. It was a drought and there was no extra food.

When the traveler reached the center of town, he decided he needed to make something for himself. He took out his pots, started a little fire, and set up to cook himself some dinner.

He reached into his bag and pulled out a round stone. He set the stone in the bottom of the pot and started stirring. A crowd of villagers started to form.

“What are you doing?” a curious villager asked.

“I’m making Stone Soup,” the traveler responded.

“You can make a soup out of stone?” asked the villager.

“Yes, but a little water makes it better.”

“I have a little water in my well,” said another villager. He then ran off and fetched the water. The water was added to the pot and the traveler resumed his stirring.

“What will it taste like?” a villager new to the scene asked.

“Well, it would taste better with some carrots.” Upon hearing this another villager ran to his house to grab a few carrots from his garden.

Then another villager offered up some other vegetables he’d salvaged from his garden. And a woman mentioned she had some meat scraps on her pantry.

“All of it would make the soup even better,” said the traveler. Off they all went to grab what they had.

Soon the pot was filled with a lovely large stew. The traveler graciously shared his dinner with the villagers. Everybody had a grand time eating the Stone Soup.

After the festive evening, as the traveler was packing up to head on his way, he thanked everyone for helping.

“As a repayment for your kindness and generosity,” the traveler announced, “I’d like to give your village the gift of this stone. So, you can keep making soup even when you have a drought upon you.” The villagers all cheered with delight.

They thanked the traveler profusely as he made his way out of town. He continued on his way.

When the traveler was a few miles out of the town, he looked down at the road and spotted a lovely round stone. He picked it up and admired it for second. Then he dropped it into his bag and continued on his way with a smile on his face.

What Does the Traveler Think?

Design Thinking is our stone. When we apply Design Thinking, we bring the entire organization together to collaboratively solve big problems.

Yet, to me, that’s not the important lesson from the story. The lesson I take away is that, at no time during the story, do we believe that the traveler thinks the stone makes soup.

Instead, the traveler sees that the villagers need their thinking reframed. They have enough food to eat, if only they worked together. The stone isn’t magical. It’s a device.

Maybe the villagers believe the stone makes soup? Maybe a smart villager or two see what the traveler did? But at no time did the traveler himself ever believe the stone made soup. He’d starve if he did.

As design professionals, we shouldn’t let ourselves think there’s any magic in Design Thinking. Our teams, stakeholders, and executives can believe in it, but we shouldn’t. To do so would be to depend on Design Thinking having magic and such magic doesn’t really exist.

That’s the design professional’s secret. Shh! Don’t tell them!



27 January, 2017

Why Some Best Products Never See the Light of the Day


Many Revolutionary products die over the politics of egomaniacal leaders who neither have the talent to innovate nor the ability to let their teams innovate. While there are great leaders and visionaries who let their teams build great products, more often than not, few such leaders are at the mercy of so called *power people* who make decisions in favor of bank balance rather than real users’ needs. Short sightedness takes over long term investment in users. Let us take a look at 2 great products that died an early death.

The Magic Cart that Never Went Shopping
Few years ago, two Indian students studying in Singapore saw a problem (and an opportunity) with long check-out lines in super markets. They studied the problem for months visiting supermarkets, identified problem patterns and came up with a simple solution: Provide a seamless check-out experience.   These students designed a magic shopping cart that calculates the bill amount automatically, so that users could just pay and leave the billing counter, hence taking away the manual billing time by the operator. Here is how it worked. As soon as a shopper picked an item and put it into the shopping cart, the item would be scanned automatically by a scanner placed in the inside walls of the cart. The cart was designed such that the item could not get inside without passing through the scanner, whilst not making shoppers conscious of the way they put their items into the cart. This was in the year 2001. An auditorium of 1000+ students were floored by the idea, even though the retail revolution was at a nascent stage at the time. 



Fast forward to 2016. Amazon Go has wowed many shoppers. Amazon started actual work on Amazon Go in 2012, 11 years after what two young students had created with magic shopping cart. What is it that those two Indian students did that failed them? What did Amazon do that put them at the center stage of the world with Amazon Go? The easiest answer might be, ‘Amazon has a lot of investor money’, ‘Amazon is  a giant’,  ‘Those two students did not make use of the right ecosystems’ and so forth. In an ideal world, what is it that makes some products sticky and fail others? Oh! I forget that we are not in an ideal world, or so we think.

A Self-Healing Product couldn’t Keep Itself Alive
In 2008, I worked on a self-healing product that could detect different kinds of problems in a computer or a laptop and also fix about 70% of those problems. The only problems the product couldn’t fix is like a defective modem or manually connect LAN cable. The technology used in that product at the time if applied to mobile devices and appliances even today, would turn out revolutionary. Yet, that product got sold to a services conglomerate because the shareholders thought that this product wasn’t making money and they didn’t want to burn anymore on a *dying product*. 

Product Success Depends on Office Politics
So, what makes products successful? Do best products really see the light of the day? As we celebrate the success of products like Amazon Go or Kuri or Pepper, we must remember what Golden Krishna once said: 
“So while we sometimes recall and retell technological history through effortless tales, the reality is that many meaningful technology accomplishments at the most influential companies are the result of successful internal political wins, a slow climb of convincing the right people in the right place at the right time that a good idea is actually good. What you see as a consumer is not truly the latest and greatest, but instead what managed to squeeze through the available channels, and somehow convince enough influencers in the company that they wouldn't get fired for agreeing to approve it.”

Next time, when you see great products come to life, remember it was the work of a courageous bunch of people who stuck to their guns because they dreamt of a better world for themselves and the rest of the world.

This article was originally published on Linked In.



11 January, 2017

Bibliography – Books I read in 2016

This article was originally published on Linked In.
My first encounter with a book apart from school books was in my 9th grade. I think, it was a short story written by Munshi Premchand, well-known for his modern Hindi-Urdu literature. I neither remember the story nor the name of the book, but I remember going to the school library for the first time in my life and picking this book. Years later, I was introduced to Swami Vivekananda’s writings by a friend Preethi in college. Since then, my reading journey has undergone a sea of change.

Books I read in 2016

These books are in roughly the same order in which I read through the year.

User Experience

Change by Design by Tim Brown
Written by the CEO of Ideo, one of the top design companies of the world, this is a moving book on creating a human-centered design framework to build products. This book also includes two interesting case studies from India. My favorite quote from the book is:
“UX Design is not a link in the chain, it’s the hub of a wheel”
Designing for Interaction: Creating Innovative Applications and Devices (Voices That Matter) by Dan Saffer
This book is a good introduction to Interaction Design and the little things that matter. This is also the first book that set me in the direction of specializing in Interaction Design last year. The quote below is a reflection of how important it is to focus on ‘Now’ in Interaction Design phase.
“What you think of as the past is a memory trace, stored in the mind, of a former Now. When you remember the past, you reactivate a memory trace — and you do so now. The future is an imagined Now, a projection of the mind. When the future comes, it comes as the Now. When you think about the future, you do it Now. Past and future have no reality of their own. Just as the moon has no light of its own, but can only reflect the light of the sun, so are past and future only pale reflections of the light, power, and reality of the eternal present. Their reality is “borrowed” from the Now”
Laws of Simplicity (Simplicity: Design, Technology, Business, Life) by John Maeda
A simple book that promotes simplicity at its best.
“The world’s always been falling apart. So relax.” ~ Anonymous”
Mobile First by Luke Wroblewski
Luke Wroblewski is my mobile hero. I am very grateful to have discovered his deep work in mobile space. Every word he speaks or writes has such depth and brilliance, that it is hard to believe that he is a human. He is a true icon of our times!
“As a general rule, content takes precedence over navigation on mobile. Whether people are checking on frequently updated data like stocks, news, or scores; looking up local information; or finding their way to articles through search or communication tools — they want immediate answers to their needs and not your site map.”
Content Strategy for Mobile by Karen McGrane
Our lives are overloaded with hard to manage content everywhere and all the time. Karen takes us through a sensitive journey on suiting content in mobile application contexts.
“Whether we want to deliver exactly the same content to everyone, or prioritize and feature content differently on different platforms, we have a process that helps us do that without wasted effort. That future is adaptive content. Adaptive content is content that is flexible, so it can adapt to different screen sizes, and can be presented in different formats as appropriate for the device. What’s the secret to this flexibility? Why, it’s having more structure! Adaptive content has structure and metadata attached to it, which helps it figure out what to do when it winds up on all those different platforms and devices.”

Machine Learning

Best Interface is No Interface: The simple path to brilliant technology (Voices That Matter) by Golden Krishna
As a child, Golden Krishna was apparently named ‘Golden’ because astrology suggested that his first name should start with G and have 6 letters in all. His work in User Experience Design is pure gold. He is one of the most accomplished and sound User Experience Designers of our times. I am so proud to walk this earth around the same time as him.
“Let’s change our conversation with computers. Let’s empower computers to observe the world beyond form fields. Let’s give them the ability to sense our needs with sensors and other signals. Let’s replace tedious user input with instantaneous and painless machine input — where the computer system finds the information it needs on its own — whenever and wherever possible”

Deep Work and Passion

Good to Great: Why Some Companies Make the Leap……And Others Don’t by Jim Collins
There is an old saying, “What got you here, won’t get you there”. This book tells you how to move from being good to great and how much of hard work it can be.
“People are not your most important asset. The Right People are!”
Deep Work — Rules for Focused Success in a Distracted World by Cal Newport
In a world of constant distractions and interruptions, it is hard to focus. This book tells you how you can focus, do deep work and deliver great resulst, the kind that we think only ‘research scholars’ are capable of.
“If you are comfortably going deep, you’ll be comfortable mastering the increasingly complex systems and skills needed to thrive in our economy. If you instead remain one of the many for whom depth is uncomfortable and distraction ubiquitous, you shouldn’t expect these systems and skills to come easily to you”
Together is Better by Simon Sinek
I sense warmth when I listen to Simon Sinek. A great influencer of our times, he comes out with another fabulous book on the power of team work and being together. If you are pressed for time, you should watch this video.
“Leadership is hard work. Not the hard work of doing the job — it’s the hard work of learning to let go. It’s the hard work of training people, coaching people, believing in people and trusting people. Leadership is a human activity. And, unlike the job, leadership lasts beyond whatever happens during the workday”
Presentation Zen: Simple Ideas on Presentation Design and Delivery (Voices That Matter) by Garr Reynolds
One of the three best books on Presentation Skills ever. Period!
“There are four characteristics of a good presenter:
1. He knew his material inside and out, and he knew what he wanted to say
2. He stood front and center and spoke in a real, down-to-earth language that was conversational yet passionate
3. He did not let technical glitches get in his way. When they occurred, he moved forward without missing a beat, never losing his engagement with the audience
4. And he used real, sometimes humorous, anecdotes to illustrate his points, and all his stories were supremely poignant and relevant, supporting his core message”

Non-Fiction Inspiration

The Last Lecture by Randy Pausch
It is an age-old belief that a dying man can only tell the truth. A moving account of Randy Pausch, a computer science professor at Carnegie Mellon, after being diagnosed with terminal cancer at the age of 46 is an inspiring tale on how to LIVE LIFE WELL.
“It’s not about how you achieve your dreams. It’s about how to lead your life. If you lead your life the right way, the karma will take care of itself. The dreams will come to you.”
David and Goliath — Underdogs, Misfits and the Art of Battling Giants by Malcolm Gladwell
I am a great follower of Malcolm Gladwell ever since I read his book, ‘Outliers’. I am also a big believer of his 10000-hour rule. This book takes the ancient story of an old shepherd David, fighting a giant Goliath and brings a whole new perspective of why underdogs will always win.
“Courage is not something that you already have that makes you brave when the tough times start. Courage is what you earn when you’ve been through the tough times and you discover they aren’t so tough after all”
The Resiliency Advantage: Master Change, Thrive Under Pressure and Bounce Back from Setbacks by Dr. Al Siebert
It is hard to be resilient in today’s competitive world. With life’s suffering, being resilient can often be considered as an act of inability and lack of skill. This book tells you why resilience is powerful and how it can lead you to a state of inner peace with yourself and the world.
“Resilient people don’t wait for others to rescue them; they work through their feelings, set goals, work to reach their goals, and often emerge from the resiliency process with a better life than before. Later, they say they are glad that their difficult situation happened”
The Paradox of Choice: Why More is Less by Barry Schwartz
We are inundated with too many choices today. Want to buy a pair of clothes? You have at least a thousand websites. Want to buy a smartphone? There are at least 500+ smart phones to choose from. If this leaves you mentally exhausted, this book could be for you.
”Regret less and practice an attitude of Gratitude”
A Whole New Mind: Why Right-Brainers Will Rule the Future by Daniel H. Pink
In this book, Daniel Pink outlines the six fundamentally human abilities that are essential for professional success. Pink introduces readers to a new way of thinking about the future.
“Here and now is all we got”
An Astronaut’s Guide to Life on Earth by Chris Hadfield
A 9 year old who feared darkness, visualized a dream of becoming an astronaut after watching Neil Armstrong landing on the moon in 1969. 21 years later, this little boy was selected to go to space for the first time. A fabulous story of how dreams come true through sheer hard work and will power. A must read book if you have children of any age.
“If you’ve got the time, use it to get ready. What else could you possibly have to do that’s more important? Yes, maybe you’ll learn how to do a few things you’ll never wind up actually needing to do, but that’s a much better problem to have than needing to do something and having no clue where to start. I don’t regret being ready”
“One of the most important lessons I have learned as an astronaut: to value the wisdom of humility, as well as the sense of perspective it gives you. That’s what will help me climb down the ladder. And it won’t hurt if I decide to climb up a new one, either”
“Good people often select themselves”
Many Lives, Many Masters: The True Story of a Prominent Psychiatrist, His Young Patient and the Past-life Therapy That Changed Both Their Lives by Brian Weiss
If you believe in Extra Sensory Perceptions, this book is for you. In October 2016, I met a lovely women Uma, at a train station near Nice(France) who shared the same ideas and thoughts as I did about our universe. While chatting with her, I jumped up and down all over the place, telling her that she was my long lost sister who came to guide me in this life. To her, I am forever grateful for introducing me to Dr. Brian Weiss’s work. Without her, my life would be incomplete. As you might understand by now, this book is not for the faint-hearted.
“Patience and timing….. Everything comes when it must come. A life cannot be rushed, cannot be worked on a schedule as so many people want it to be. We must accept what comes to us at a given time, and not ask for more. But life is endless, so we never die; we were never really born. We just pass through different phases. There is no end. Humans have many dimensions. But time is not as we see time, but rather in lessons that are learned. Everything will be clear to you in time. But you must have a chance to digest the knowledge that we have given to you already”
As a Man Thinketh by James Allen
We are capable of forming great character and creating happiness for ourselves. James takes us through a simple, yet powerful journey of bringing joy into our lives.
“Spiritual achievements are the consummation of holy aspirations. He who lives constantly in the conception of noble and lofty thoughts, who dwells upon all that is pure and unselfish, will, as surely as the sun reaches its zenith and the moon its full, become wise and noble in character, and rise into a position of influence and blessedness.”
No Limits: The Will to Succeed by Michael Phelps
Michael Phelps, world class swimmer ever known talks about his journey from a 9 year old ADHD diagnosed child to becoming the most decorated Olympian of all times. A mind-blowing account of a great soul and his will to succeed.
“Nothing is impossible. Because nothing is impossible, you have to dream big dreams; the bigger, the better”
Which books would you recommend this year?